Fashion and Apparel – Achieving a Frictionless Shopper Experience and Streamlined Operations

This ebook provides insights about the various changes and consumer demands that have affected the fashion and retail industry along with trends that are shaping and modifying it. It also discusses the continual increase in omnichannel sales that has forced retailers to take an active interest to create frictionless, omnichannel shopping experiences for customers. Download Full...

2016 Wrap-Up & 2017 Retail Industry Outlook

While 2016 was a pretty good year for US retail, for most retailers a repeat of 2016 growth will be not be easy replicate in 2017. After all, it is a transition year and as new economic and fiscal policies get activated, some amount of business and consumer spending uncertainty is expected. The good news is that a relatively healthy GDP over the last couple of quarters and a largely stable housing market certainly bodes well for retailers early in the year. The key for retailers is to make sure that they absorb the policy change impact in the front half of the year without inflicting too much self-damage. Registering a bumper back half of the year through faster consolidation and slick execution is a must i.e. a robust Q3 & Q4 growth plan through proper customer segmentation, new product introduction and sound execution plans. Humbly stated, my own fiscal round-up for US retail in 2016 indicates medium to strong fundamentals across a majority of retail concepts or segments. According to U.S. Census Bureau’s latest reported retail sales data total US retail sales from September 2016 through November 2016 were up 3.7 percent from the same period a year ago. The 11-month non-adjusted total retail and food services sales were up 3.1 percent from the same period a year ago. While electronic, gasoline, general merchandise and department stores showed clear signs of a sizeable slump in comp sales; other store retailers including DIY/building materials, drug, and furniture reported healthy positive sales comps when compared to 2015. As expected, within the eCommerce channel, retailers saw the biggest gains as the...

Lamps Plus : A Case Study-Led Approach to PLM Success

This report entails some key insights from the conversation between EKN’s principal analyst & CFO of a leading lighting retailer operating in US. They discussed various issues related to PLM and how software solutions are helping to overcome the challenges faced by them. It also discusses key pillars of the solution implemented and the ROI achieved from it. Download Full...

Point of View- The changing role of the store: Is your workforce ready?

Due to rapidly changing role of store on account of advent of disruptive digital technologies, retailers are contemplating or implementing store transformations and finding themselves in a tough spot to balance additional challenges associated with it. Such challenges get mitigated to a large extent with a dynamic and trained workforce. But, do retailers have a pool of such a workforce? This report takes an in-depth look at the changing role of stores and workforce and the difference that an empowered workforce can create. Download...