A New Store Excellence Scorecard

To stay ahead, every detail of customer behavior and operations must be regularly monitored in real-time. While retailers say they are striving to improve store performance, the question remains, if they are evaluating themselves on the right set of... read more

Plugging Out-of-Stock Gaps in Consumer Goods

Despite years of research to root out inventory problems, out-of-stock in the distribution centers and sales channels is still costing the consumer goods industry billions of dollars. While some of the causes are self-inflicted, others are out of control... read more